Neptune in Winchester, England Open now

Reviews about Neptune

• ★ ☆ ☆ ☆ ☆

  2017-12-18, by Anthony Biddulph
  I purchased a bathroom cabinet. Although it is not made clear, this product is supplied not fully assembled and without either screws for fixing it or instructions on completing the assembly and installation. I could live with that but the patronising and frankly offensive manner of the manager of the Winchester branch will stop me purchasing there again. The product comes with an instruction booklet for other items in the same range which makes no reference to the cabinet in question. He insisted that 'those are the instructions that come with the product' irrespective of the fact that they don't refer to the purchased item. When pushed on the point he was insistent that he felt this was an acceptable level of service because 'those are the instructions that come with the product'. He is not an individual I would ever choose to do business with again