Peter Hansford Cycles Ltd in Winchester, England Open now

Reviews about Peter Hansford Cycles Ltd

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  2018-03-05, by Robin Williams
  I took my carbon bike here to replace two small captive nuts that hold the bottle cage in place. No problem, I was told but they would have to order in the bits which would take about a week. They would ring when it was in. 10 days later no phone call so I chased it up - the person was away for a week; when chased up 10 days later, they said they had to order it from a main bike supplier and they again said they would ring; another 2 weeks and still no phone call so I ordered the bit on e-bay, (next day delivery) bought the required installation tool, and fitted the same day. Cost of bits £2 and I still have some spares. Very disappointed in the service from Peter Hansfords. - It merits no stars on this occasion and I have only awarded 2 stars as I have had good service from them in the past. Post script - Have now received tel message that they have now got the bits in - over a month late - and have accordingly increased my rating to 3 stars